Dymon Storage Auction

Conrad Switzer

Conrad Switzer, Assistant Manager at Dymon’s South Keys location is back writing today’s blog post:

Hello everyone! So as of late, the managers here at Dymon  have been receiving a lot of calls about storage auctions. With the huge success of shows like Storage Wars  and Auction Hunters  misconceptions have formed about storage facilities and auctions. I would like to clear up the misconceptions by explaining the process at Dymon Self Storage.  To begin, the laws regarding storage unit auctions are different in Ontario than the United States (where the laws vary from state to state). Also, I would like to make it very clear that Dymon only auctions the contents of a locker as a very last resort! We are not in the business in selling people’s stuff (Unless they request it, but we have DymonMine for that!), so a locker will only go up for auction if the customer has completely ceased contact with us. After 45 days of no contact or payment, the account will enter the liens process. During this time, Dymon makes every possible effort to get in contact with our clients before putting them into liens. The process is guided by the Liens Act of Ontario, which our employees go over with all our clients upon signing their lease. We send the client a registered letter on the 45th day of non-payment and no contact, notifying them that they have now entered the liens process. After 60 days, if we still have not heard from the client, we have the legal right to sell the contents of the locker to recover our losses. Do we actually sell the contents of the locker after 60 days? The short answer to that question is no we do not; we have the legal right to, but usually continue to try to attempt to reach the client.

When there are several liens lockers in one facility, we call a list of interested buyers and let them know there is an upcoming auction. We aim to keep the bidder list small, because as I stated before we are not in the business of selling people’s possessions.  However, if anyone is interested in getting on that list, they must first contact our head office to see if there is availability on the list. If there is, you could potentially be added, but we seldom add new people. We set a date for the auction and give the potential buyers a couple of days to come in and take a look at the lockers they will be bidding on. The rules you see in shows like Storage Wars are similar (in this part of the process) to ours, as the potential buyers can only view the lockers from the outside and cannot look inside boxes. The actual auction is silent and the bidding takes place online, on a designated website.  A lot of people have asked why we do not have an auctioneer come in for the process and do the auction on-site. The answer to that is Dymon wants to preserve the quiet, clean, and professional environment we strive to create. A huge group of people wandering around the facility doing an auction would certainly interfere with that type of environment!  Once somebody has won the locker, they have 48 hours to clear the contents.

The auction process is definitely not as glamorous or exciting as they make it seem on television! The other misconception about buying storage lockers is that they will get huge returns on their investment and find something extremely valuable in the locker they win. The reality is this seldom happens. Usually the locker contents are either very generic or practical items that you will not give a huge return. Shows like Storage Wars definitely contribute to this misconception, but keep in mind they film many auctions to get an episode worth of good material. Those rare and expensive items only show up once in a blue moon, and it is certainly not realistic to expect to find them in the locker you are bidding on. Well, I hope this has cleared up a few misconceptions about storage auctions. Until next time!


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